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Google Deindexed my Company Website For no Reason

Posted by Voodoochilli | Posted in Development | Posted on 08-03-2009

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The other day I received an email from Google. A small transcript is below.

Dear site owner or webmaster of voodoochilli.net,

While we were indexing your web pages, we detected that some of your pages were using techniques that are outside our quality guidelines, which can be found here: http://www.google.com/support/webmasters/bin/answer.py?answer=35769&hl=en_GB. This appears to be because your site has been modified by a third party. Typically, the offending party gains access to an insecure directory that has open permissions. Often, they will upload files or modify existing ones, which then show up as spam in our index.

It goes on to say that they are going to remove my site voodoochilli.net from the index for at least 30 days.

Within 30 minutes of being alerted to the fact that one of my sites had been hacked I managed to remove the spam and change my passwords as well as other security precautions to stop it happening again. Still, it didn’t matter, my site has now had all 35 thousand pages removed from its index without any notice. Now, you may wonder why the title of this blog piece says “for no reason”, after all there was spam on my site, right? Wrong. There was spam on www.voodoochilli.net’s home page, but not on any of the other pages which make up the majority of the site, and more importantly from a business perspective there was not any spam on my completely unrelated company website http://design.voodoochilli.net

I am completely furious with Google. For almost 10 years I have been sticking to Google’s guidelines and being a good boy. I have worked really hard to get my sites indexed in Google. And one day, one of my most popular sites eventually gets a very minor spam attack (3 words and a link) which was a long time coming considering the site gets tens of thousands of visitors per day, and Google deletes all of my hard work just like that. It kind of makes you wonder why Google would take such a hard line. Sure spam needs to be fought but 30 minutes notice and a deletion of thousands of pages and my company website as an additional punishment? Come on! Other people might be considering paying Google for advertising at this point in an attempt to keep traffic levels high. Well it just so happens that we are inundated with work right now, and if anything need a little less to come in so it suits me just fine. I will however be looking at our advertising strategy in the future and will be looking at alternatives from Google in regards to adwords and adsense. The combined revenue that Google sees from my company is substantial and I don’t think I have exactly been rewarded for being a good customer.

I am also angry about the fact that they deleted all of the pages from Voodoochilli.net. There are currently over 8,000 registered members on that site, each with their own portfolio, their own little website and sub domain. Should they get reprimanded because some jerk managed a bit of sql injection on the home page? Because in 10 years there was one and only one successful attempt to put spam onto the site?  It’s not like it was hurting anyone anyway. I once received an email from Facebook that directed me to someone’s profile that was hijacked. I am sure the same email was sent to hundreds if not thousands of other people and would have been reported. I don’t see Google deleting all of the pages there for over a month. Most likely the admin team would have received a polite call from Google telling them about it and advising what action to take. We have all seen spammy comments on WordPress and Blogger hosted blogs. How mcuh would it have cost Google to call me before dexinging my site? Fifty pence? How about just an email with a days notice? I suspect they would have been sued if a site like Facebook, MySpace, WordPress or Digg was just deindexed like that, sites that often get spam placed on them. That’s the problem here. Voodoochilli.net is a pretty big site, but we are small fry when compared to the people that Google really don’t want to piss off. All I can do is have a little moan here and halt advertising with Google. Well my moan is over and I do feel slightly better because of it. I just hope someone from Google actually reads this and learns from it. Remember your mantra, Google -  “Don’t be evil”. Maybe its time your had a big long look at yourself as I’m seeing ideals being broken.

Earning More For Your Dollar With Adsense

Posted by Voodoochilli | Posted in Business, Development | Posted on 29-01-2009

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I guess one good thing about the poor state of the pound right now is that a dollar is worth more to us. Why do I care? Well our Google Adsense revenue is all in dollars so we are earning  more from the same advertising. Ok, it doesn’t completely outweigh the negatives, but it does help, slightly.

Stupid Facebook

Posted by Voodoochilli | Posted in Design, Development | Posted on 22-10-2008

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I just got this message when viewing my email.

“You are using this feature to spam other users. Continued misuse of Facebook’s features will result in your account being disabled. If you have any questions or concerns, you can visit our FAQ page.”

What a load of rubbish! Besides it’s hard enough to cancel your own account!

Google Chrome: First Impressions

Posted by Voodoochilli | Posted in Development | Posted on 03-09-2008

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I find it really quite funny that people actually believe the story about some Google boss accidentally  sending the email with the details of their new browser. The comic within was great, certainly a finished piece as far as I could see. And then, the launch of the browser the next day – funny how it was ready in time regardless of this so called accident. All in all what a great bit of publicity. It got a lot of attention on the national news here in the UK – after all news agencies love a story like when a big company supposedly makes a big mistake.

Besides the drama behind this beta launch there is a very good application waiting to be taken up by the hordes of internet users. You would expect no less than brilliance from the company with the reputation for innovation that Google rightly boasts. There are many things done right with this browser. Immediate impressions are of a clean interface with usability at the forefront of the design. For example, a pop-up window, when blocked will actually be placed at the bottom of the page, so if it was actually a requested page then it can easily be dragged up to full view. My only concern with the interface is it somehow looks a bit flat. I guess Google were thinking that its best not to distract from the real reason you are using a browser: to view websites. The icons and buttons are clean and simple, they get the job done.

Page load times seem fast which in my mind is a good indication of a good browser rendering engine. The HTML rendering does need a few tweaks though as some hyper links are showing incorrect colours and attributes as set in CSS style sheets. Still, this is only a beta version.

The browser also has many other features that take a little while to notice at first. For example, a built in spell checker and the ability to drag text areas as you can in safari.

All in all first impressions are very positive and I look forward to further developments.

Google Earth Hour

Posted by Voodoochilli | Posted in Development | Posted on 29-03-2008

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I got a bit of a shock this morning when I realised google had gone black. I seriously thought that something was wrong with my computer, maybe a weird insternal style sheet or something! Well as it turns out its Earth Hour later today – from 8pm local time, when we should all turn out lights of to save electricity and raise awareness of global warming. google one Google!

Earth Hour

Interestingly the UK version of this site has the following information not shown on the US version:

How green can you be? The UK’s carbon footprint is over 500 million tonnes of CO2 per year. Individuals account for 45% of this. Calculate your carbon footprint and find out how you can reduce it by turning off unused lights and other carbon-reducing actions.

Indeed, on the US version there is no link to the carbon foot print calculator, I wonder why? National politics maybe?

10 reasons I hate Facebook

Posted by Voodoochilli | Posted in Development, Off Topic | Posted on 29-02-2008

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Today I closed my account with Facebook. I could write a dissertation on the reasons I hate Facebook so much, but to keep things short and sweet I thought I would write a little list. Even closing my account was hard: it is closed apparently, but I can reactivate it meaning all my data is still stored on their servers. So essentially its not closed, its just not visible. Anyway, to the list:

1. The “You have not registered yet” message. God this annoys me big time and its the number one reason I have closed my account. How presumptuous is that? You accidentally mistype your password or use your other email address and the site assumes you have never registered with Facebook before. Who is that stupid? I can imagine it now: “Hmm I was sure I was a member…maybe I was getting mixed up with Ebay – they are both websites after all?”

EDIT: Maybe the facebook team were listening to me as they have got rid of this :)

2. Vampires. Bloody vampires and Ninjas. At first I thought it was different, kind of interesting, but now I realise pressing a “bite” button on a website just doesn’t do it for me.

3. The amount of email. No wonder Facebook gets so much traffic – the sheer amount of emails about said vampires gives my spam filter a hard time.

4. People contacting me I was hiding from. Well OK, its a social networking utility, but I don’t like it when cousins I didn’t like as a kid start sending me messages.

5. Vulgar fun wall pictures and video clips. Maybe I’m alone on this one but in my mind a good user experience isn’t spending half an hour deleting badly drawn pictures of dicks.

6. It’s a waste of time. Facebook is inherently addictive – this is the sites main purpose, to keep you coming back. Its not really about connecting people, its about traffic. I have spent way too many hours of my life on that website and I want them back!

7. Integrated applications. Facebook comes with a cool little API allowing developers to create web applications that integrate into the site. The only problem is most of them are buggy. Every time I try and add a little app someone has written it always says there was an error.

8. Privacy concerns. They have a hell of a lot of data about people, their names, their friends, photos, which school they went to, where they work – the list goes on. There are 1.7 billion photos of people for god sake! A good hacker could make a lot of money…But its not that I’m worried about. As they put it: “We may share your information with third parties, including responsible companies with which we have a relationship.” Responsible is a lose term and open to personal interpretation.

9. I didn’t think of it. Enough said.

10. Gifts, pokes and all those other stupid little things that make it annoying!!!

My account is finally closed and I won’t be logging on again! Oh, I just remembered all of my photos are stored on there and I need to get them back…

EDIT: I’ve had to open it again…God damit! It seems people I know now use the site to actaully organise things like weddings and events. Who’d thought…

MetaPig!

Posted by Voodoochilli | Posted in Development | Posted on 26-02-2008

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We have made a little site that helps you improve your SEO ranking on your own site! Give it a go! www.metapig.com

Our Web Forum

Posted by Voodoochilli | Posted in Development | Posted on 21-01-2008

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Our little web forum is growning slowly and building speed. It’s interesting how these things work out – exponetial growth, but as always its so hard to get the initial members in the first place. Exponential growth systems are facinating, it works like this: A site that has say 100 members has 10 times the refereal power of a site that has 10 members. By that I mean a percentage of each member is likely to invite someone to join or tell other people about the site (or indeed link to the site). A site with 1000 members has 10 times the referal power of a site with 100 members. The more members you have, the more members you get. This is what makes sites like Facebook and MySpace so massive. Well our site has only a few members at the moment but every day there are a few more, lets see how things pan out.

Alexa Tweaks?

Posted by Voodoochilli | Posted in Development | Posted on 10-01-2008

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It seems to me that many sites have recently showed a slight drop in Alexa rank lately. Facebook as mentioned in my last post has slowed down slightly and I have noticed this on many other big sites. Is Alexa tweaking the way it analyses statistics? I’m losing interest in Alexa rankings to be honest, but this is something I will keep an eye on.

Facebook on the Decline?

Posted by Voodoochilli | Posted in Business, Development | Posted on 05-12-2007

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Facebook fascinates me, not because of the countless annoying messages I get on it about quizzes and vampire fights, but because of its exponential growth. This exponential growth pattern occurs because the more members it has, the more people are referred, and the cycle continues. However I believe this may be about to change.

Having signed up myself a few months ago, I am now totally bored with the site. I’m not the only one either, many people I have spoken to have said the same thing. Facebook was very fun at first but is now a bit tedious.

There is a possible downturn in traffic too. Please see below.

Facebook stats
It is widely known that Alexa is not very accurate at measuring the traffic levels for smaller sites, but for one of the major contenders such as Facebook, we can assume these statics are fairly reflective of the overall traffic trends.

It could be a seasonal trend, maybe every December sites such as Facebook received lower traffic, possibly because people are preparing for Christmas, who knows. It is interesting to note that MySpace.com does not have the same downturn. Personally I think Facebook could be in trouble.